How to Be Great? Just Be Good, Repeatably

“Over the years, we’ve all encountered our fair share of successes and failures. As I’ve acquired more of both under my name, I’ve started to contemplate which experiences were truly “great” and why. Interestingly enough, I realized that it was not the sporadic highs that were exceptional, but instead the long hauls; the sequences of…Continue Reading →

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How to Write A Killer Welcome Email

“Imagine you open your inbox to find you have twelve new emails, including several marketing ones. You open one from your employer about an upcoming work event, then glance at one from your kid’s school. Maybe you like the $10-off coupon being advertised in its subject line from your favorite Asian joint, so you open…Continue Reading →

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